Frequently Asked Questions
Everything you need to know about our perfectly imperfect beans.
What exactly is 'Wonky' Coffee?
Our coffee is sourced from high-quality beans that are often rejected by major retailers due to aesthetic imperfections or overstock. They taste exactly like premium specialty coffee, but we rescue them to prevent waste and save you money.
How long does shipping take?
We process all orders within 24 hours. Depending on your location, standard shipping typically takes 3 to 5 business days. You will receive a tracking number as soon as your beans leave our roastery.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and cooperatives to ensure fair wages and sustainable farming practices. Our mission is to reduce food waste while supporting the global coffee community.
Can I return my coffee if I don't like it?
Because coffee is a perishable food item, we cannot accept returns. However, if there is an issue with your order or you are unsatisfied with the quality, please contact our support team and we will make it right with a replacement or refund.
Do you offer a subscription service?
Yes! You can choose to have your favorite wonky beans delivered every 2, 4, or 6 weeks. Subscribing saves you 15% on every bag and ensures you never run out of caffeine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.